Shipping policy
Shipping Policy
Thank you for shopping with Afiaa Parfum.
Processing Time
Orders are typically processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Dubai: 1–2 business days
- Other UAE Emirates: 2–5 business days
- International Orders: Delivery times vary depending on destination country
Delivery delays may occasionally occur due to courier or customs processing.
Shipping Charges
Shipping fees are calculated at checkout based on the delivery location.
We may offer free delivery on selected promotions or minimum order values.
Order Tracking
Once your order is shipped, you may receive tracking details via SMS, WhatsApp, or email.
Incorrect Address
Customers are responsible for providing accurate shipping information. Afiaa Parfum is not responsible for delays or failed deliveries caused by incorrect addresses or contact numbers.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours with photos/videos for assistance.
Contact Us
Afiaa Parfum
Dubai, United Arab Emirates
Email: info@afiaaparfum.com
WhatsApp: +971 55 133 2925